Nottingham Movers

Privacy Policy

Who we are

Nottingham Movers (“we”, “our”, “us”) is committed to protecting and respecting your privacy. Below explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

Information We Collect

We may collect the following information from you:

  • Personal details: Name, address, phone number, email address.
  • Service details: Moving dates, property information, inventory lists, and images you send us for quotations.
  • Website usage data: IP address, browser type, cookies, and analytics data.

How We Use Your Information

We use your information to:

  • Provide you with quotations and carry out removals services.
  • Communicate with you regarding bookings, queries, or service updates.
  • Improve our services and website experience.
  • Comply with legal or regulatory obligations

Images Sent via Email

If you send us photographs to assist with a quote, we will:

  • Use them solely for the purpose of providing our services.
  • Store them securely and delete them when no longer required.
  • Never share them without your consent.

Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contractual necessity – to fulfil our service agreement with you.
  • Legitimate interests – to improve our services and manage customer relationships.
  • Legal obligations – to comply with applicable laws.
  • Consent – where you have given explicit permission (e.g., for marketing).

Data Sharing

We do not sell your information. We may share your details with:

  • Employees and contractors who need the information to deliver services.
  • Trusted third-party service providers (e.g., payment processors, IT support).
  • Authorities if required by law.

Data Retention

We keep personal data only as long as necessary for the purposes collected, unless a longer retention period is required by law. Images, for example, are deleted once your move is complete unless otherwise agreed.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.